Paul Fenn, Take a Shot Media

Jeanneau Owners Prepare to Head Back to the BVI – Caribbean Comeback 2018

Jeanneau Owners in 2016 on the beach at Pirate’s Bight on Norman Island

If ever there was a year not to go to the British Virgin Islands (BVI), this year is it. Or is it? Yes, the BVI got trounced by Hurricane Irma back in September. Yes, there was a huge number of boats lost. And yes, many of the areas best known resorts such as The Bitter End Yacht Club and Peter Island Resort and Spa, have been forced to close their doors and sit out the season until repairs are made. Despite all this, the British Virgin Islands are still the world’s #1 charter destination, offering awesome sailing, plenty of great anchorages, beautiful white-sand beaches, plenty of good snorkeling, and of course, the world’s best Painkillers!

Zanshin, a Jeanneau 57, on the dock at the Peter Island Resort, 2016

And there’s another reason to go to the BVI this year and that is, the Islands need us. More than anything, what the BVI could really use right now are visitors, especially sailors. While some of the larger resorts are closed, most of the smaller ones such as Foxy’sthe Soggy DollarCooper Island Beach Club, and the Anagada Reef Hotel are open and ready for business. Nothing cures a quiet bar faster than a bunch of thirsty sailors! And, it’s the sailors, us, who can have the greatest impact on the BVI’s recovery right now.

Cheers from Peter Island 2014!

And so, on March 10th, a group of us will be boarding a plane and heading to Tortola in the BVI to pick up our boats from our friends at Sunsail. The weather in the BVI is currently 81 degrees with blue skies and winds out of the Southeast at 10-15. Can’t ask for better conditions than this.

On the dock at the Bitter End Yacht Club in 2014

We know the BVI will be quieter this year than in the past. And we understand we will see some leftover damage from Hurricane Irma. But we also know the sailing will be great as always, the water as blue as ever, the air will be warm, and the people of the British Virgin Islands will be glad to see us. It’s going to be great!

The Jeanneau Sunsail 51, chartered by Ian Van Tuyl of Cruising Yachts, swings quietly at anchor in The Bight on Norman Island – 2016

A big thanks to all our sponsors this year including: Cruising World MagazineCanadian YachtingSail MagazineSunsailThe Bitter End Yacht ClubHarkenBlue Water SailingSailing Magazine, the always generous, Helley HansenBVI Tourism, Richard Branson’s organization, Unite BVI,

On we go…

Getting by in the BVI – with a Little Help From Our Loyal Customers

It’s a tough job as they say but someone has to do it. And since I couldn’t think of anyone better to do it, I figured I just had to do it myself. Poor me!

Cooper Island
Jeanneau Owners gather on the beach at the Cooper Island Beach Club for a group shot

I just returned from the beautiful British Virgin Islands where I spent a week sailing around with my family on a beautiful Jeanneau 409 chartered from Sunsail Yacht Charters. This was not one of our usual family sailing vacations but rather a company event that we hosted for the owners of our boats. Because space is tight in the British Virgin Islands, we limited the trip to 25 boats and about 125 people. We would have loved to have more boats but when you call up some of these small island resorts and ask them if they can make a dinner reservation for 200 people, they about pass out just thinking about it. And so we limited the trip to 25 boats and that turned out to be the perfect size for this great Caribbean adventure.

Flag Signing
The signing of the Jeanneau flag that’s been    tacked on the ceiling at Foxy’s since 2012

We started out on the island of Tortola and made stops at Cooper Island, The Bitter End Yacht Club on Virgin Gorda and the very posh Peter Island. The trip lasted a full week which gave folks time on their own to discover other great cruising destinations such as Anagada, Norman Island and the famous Foxy’s on Jost Van Dyke. The trip was a complete blast and provided the added benefit of getting to know the owner’s of our boats in a way that we could have never done by talking with them over the phone or running into them at a boat show. No, here in the BVI, under the warm Caribbean sun, cold cocktail in hand, is where you can really get to know your customers. And I did, and my staff did, and my family did and our customers got to know us; what a great time we all had!

Pirate Party
A fantastic Pirate Party held at the Bitter End Yacht Club brought out the best pirates from near and far!

In addition to dropping anchor in some fantastic spots, we also had some awesome events including racing around in our inflatable dinghys on a treasure hunt, a pirate party in full pirate regalia, a number of amazing dinners, a hike up Virgin Gorda and a great talk by author and ocean sailor, John Kretschmer who afterwards, signed copies of his latest book, Sailing a Serious Ocean. All of this together, added up to one great event and the opportunity to strengthen our relationship with our customers.

I’ve long been enamored with companies who have manged to make their customers fall in love with them. Companies like Southwest Airlines, Harley Davidson, TOMS, and Apple who’s brand loyalty is through the roof;  It’s a beautiful thing and well deserved for sure. And while I know Jeanneau builds a great boat, I would like Jeanneau to be known for being a great company as well; full of hard working men and women who love what they do and love to see their customers enjoying the boats that they build. And because of this, social events like the 2014 BVI Owner’s Rendezvous will just have to continue. And, It’s a tough job, there’s no denying it. But, since somebody has to do it, that somebody may as well be me; C’est la vie.

IMG_1216
Paul Fenn, President of Jeanneau America with Carolyn Schmalenberger, President of Norton Yacht Sales at the 2014 BVI Rendezvous. A tough job but someone has to do it 🙂

On we go…